Performance Management (including appraisals)

Who should attend:

Managers and other staff who have responsibility for conducting appraisals.

Objectives:

At the end of this course delegates will be able to:

• Understand the importance of performance management to stakeholders
• Explain benefits to employees
• Understand the key stages in the appraisal process
• Identify proper performance measures
• Develop questioning & listening skills
• Deal with difficult appraisals
• Provide meaningful personal development plans

Content summary:

• Consider the need to review performance
• How to achieve organisational & individual goals
• The appraisal process
• Improving the quality of the appraisal discussion
• Reaching agreement
• Follow up and appraisal cycle

Method of training:

Combination of presentation, practical exercises, questions and answers.

Length of course:

Half day.

Full course notes are provided for all delegates attending.

This is our standard summary of the training we are able to provide. All our courses are able to be tailored to the specific training needs of your organisation.

For further details or a general discussion on the training Mace & Jones is able to provide, please contact:

Emlyn Williams, Partner at Mace & Jones emlyn.williams@maceandjones.co.uk Sam Kinnear, sam.kinnear@maceandjones.co.uk